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Top > Hosting > Data Center

Take a tour of our data center

 
Data Center
  • Two independent datacenter spaces
    ( 35,227 sq ft former Level 3 facility, 60,000 sq ft between two datacenters)
  • Triple redundant power feeds from three independent utility substations
  • Power conditioning through N+1 redundant UPS (Uninterruptible Power Supply) and power backup
  • N+1 redundant HVAC system using multiple Liebert units with backup units standing by
    Redundant cable routing system
  • Backup network equipment
  • Inergen environmentally green fire suppression system
  • NOC (Network Operations Center) staffed with senior system technicians 24/7/365
Network
  • Multiple and redundant direct OC-12 (622Mbit/s) links (that scale to OC-48 or 2.5 Gbit/s) to the backbone hubs
  • Built in excess capacity across the network
  • 100% uptime guarantee
  • BGP4 (Border Gateway Protocol) on Cisco routers
  • 100% switch-based 100Mbit/s Fast Ethernet using the latest Cisco and HP technologies
Security
  • 24 x 7 building security monitoring and engineering response
  • No outsider is allowed; Only NetNation systems and network administration staff have access
  • Triple check points
  • Complete controlled entry keycard system
  • 54 surveillance cameras around the data center
Administration and Support
  • 24 x 7 security, technical support, and remote hands on premises
  • Expertise with Windows and Linux platforms
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24 x 7 response
  • Custom network monitoring with user-configurable notification
  • DNS management
  • Free hardware repair
  • Root access
  • Advanced traffic monitoring with per-service and per-IP breakdowns
 
 
Its all about support
24 x 7 Technical Support via support ticket
Call 1-949-544-7148 for live technical support, Monday through Friday 8:00am to 5:00pm Pacific Time.

You could also submit a support ticket via the AWCS.net support system or email support@AWCS.net.com to have any concerns dealt with quickly, efficiently, and effectively.

Online Help Center:
Find answers to the most common technical and web related questions, please visit our Online Help Center.

By email:
Customer Service: cs@AWCS.net.com
Technical Support: support@AWCS.net.com

For other contact information, please see Contact Us.

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