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Top > Hosting > Data Center |
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| Data Center |
- Two independent datacenter spaces
( 35,227 sq ft former Level 3 facility, 60,000 sq ft between two datacenters)
- Triple redundant power feeds from three independent utility substations
- Power conditioning through N+1 redundant UPS (Uninterruptible Power Supply) and power backup
- N+1 redundant HVAC system using multiple Liebert units with backup units standing by
Redundant cable routing system
- Backup network equipment
- Inergen environmentally green fire suppression system
- NOC (Network Operations Center) staffed with senior system technicians 24/7/365
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| Network |
- Multiple and redundant direct OC-12 (622Mbit/s) links (that scale to OC-48 or 2.5 Gbit/s) to the backbone hubs
- Built in excess capacity across the network
- 100% uptime guarantee
- BGP4 (Border Gateway Protocol) on Cisco routers
- 100% switch-based 100Mbit/s Fast Ethernet using the latest Cisco and HP technologies
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| Security |
- 24 x 7 building security monitoring and engineering response
- No outsider is allowed; Only NetNation systems and network administration staff have access
- Triple check points
- Complete controlled entry keycard system
- 54 surveillance cameras around the data center
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| Administration and Support |
- 24 x 7 security, technical support, and remote hands on premises
- Expertise with Windows and Linux platforms
- Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
- Network monitoring with 24 x 7 response
- Custom network monitoring with user-configurable notification
- DNS management
- Free hardware repair
- Root access
- Advanced traffic monitoring with per-service and per-IP breakdowns
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Its all about support
24 x 7 Technical Support via support ticket
Call 1-949-544-7167 for live technical support, Monday through Friday
8:00am to 5:00pm Pacific Time.
You could also submit a support ticket via the
AWCS.net support
system or email
support@AWCS.net.com to have any concerns dealt with quickly,
efficiently, and effectively.
Online Help Center:
Find answers to the most common technical and web related questions, please
visit our Online Help Center.
By email:
Customer Service: cs@AWCS.net.com
Technical Support:
support@AWCS.net.comFor other contact information, please see
Contact Us. |
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